Refund policy

Return & Refund Policy

At GadiSaman.com, please ensure you receive your order in proper condition and as described on our website. If you receive the wrong, damaged, defective, or incomplete product, please get in touch with us, and we will help resolve the issue.

1. Return Eligibility

You may request a return if:

You received the wrong product.
The product was damaged during delivery.
The product is defective or not functioning as described.
The product is missing parts or accessories that were included in the product listing.

Return requests must be made within 7 days of delivery.

Products must be returned in their original condition, with original packaging, accessories, and any included documentation.

2. Products That Cannot Be Returned

Returns may not be accepted for:

Products that have been used, installed, modified, or damaged after delivery.
Products damaged due to improper installation, misuse, accident, or normal wear and tear.
Products returned without original packaging or included accessories.
Products that are specifically marked as non-returnable on the product page.

3. Return Request Process

To request a return, contact us within 7 days of receiving your order.

Please provide:

Order number
Reason for return
Clear photographs/videos of the product and packaging, where applicable

Our team will review the request and provide further instructions if the return is approved.

4. Return Shipping

If the product is confirmed to be wrong, damaged, defective, or incomplete, GadiSaman.com will arrange or reimburse the applicable return shipping cost, as appropriate.

For returns that are not covered under this policy, return shipping may be the customer's responsibility.

5. Refunds

Once the returned product is received and inspected, we will notify you whether the refund has been approved.

If approved, the refund will be processed to the original payment method, where possible.

The time taken for the refund to appear in your account may depend on your bank, payment provider, or card issuer.

6. Cancellation

You may request cancellation of an order before it has been shipped.

Once an order has been shipped, cancellation may not be possible. In such cases, please contact us as soon as possible, and we will try to assist you.

7. Wrong or Damaged Product

If you receive a wrong or damaged product, please contact us within 7 days of delivery with photographs/videos of the product and packaging.

Please do not use or install a damaged or incorrect product before contacting us.

8. Exchange

Where possible, an approved return may be replaced with the correct product instead of issuing a refund. Replacement is subject to product availability.